SUSTAINABLE CREATIVITY

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FREQUENTLY ASKED QUESTIONS

Answers to your main concerns-questions.
Do you offer refund or reshipment?
Please note that we only offer a refund or reshipment if we make an error on our part (such as a quality issue, wrong size sent out, etc.). Items in new condition, that means unworn and unwashed can be returned within 30 days of delivery time. Read more about Return Policy.
    What kind of payment do you accept?
    We currently accept a number of payment methods, including Visa, Mastercard, American Express, Didcovery directly through the safety and security of Paypal.
      Do you sell gift cards?
      Not at this time
        Do you have a physical location?
        No. We sell directly through our online shop.
          Where do you ship to?
          We ship to almost every country in the world. Read more about Shipping rates and delivery time.
            How to take my measurements?
            Getting the correct body measurements is key, so it’s important to take your body measurements carefully. Please refer to our Size guide and Fitting info page for more details.
              Can i request a different color?
              Yes, if the color of the t-shirt you want is available we can make it happen. Just send us an e-mail at info@yanmos.eu or use the contact form.
                How should i care for my t-shirt?
                  We recommend cool (30°C to 40°C max.) gentle machine wash (hand wash would be ideal) inside out with like colors. Do not bleach and avoid the dryer. Use cool iron inside out and do not iron print!
                    What type of ink do you use?
                    We use water based GT-3 pigment inks. GT-3 inks are CPSIA compliant and Oeko-Tex™ certified, which means they are safe to print on youth/children’s clothing and reduce environmental waste.
                          How can i place a bulk order?
                          If you'd like to carry our clothes in your store please contact first at info@yanmos.eu or use the contact form.
                            Are you open to collaborate?
                            Yes, we are always open to collaboration with like-minded artists or with non profit organizations for a good cause.
                                If you still have questions please use the contact form or email us at info@yanmos.eu

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